Cancellation policy

Purchase Options Cancellation Policy

Friendfinity
Operated by Thrive Mental, LLC

Friendfinity subscriptions provide prepaid calling minutes with the Friendfinity AI companion based on the subscription tier selected at checkout.

You may cancel your Friendfinity subscription at any time.

To cancel your subscription, you may:

Cancellation requests must be submitted before the next billing date to prevent renewal of the next billing cycle.

When a subscription is cancelled:

Your subscription will remain active until the end of the current billing period.
No additional charges will occur after the cancellation takes effect.
Any remaining minutes included in your subscription may continue to be used until the end of the billing cycle.

At the end of the billing period:

The subscription will not renew
Access to Friendfinity services will end unless a new subscription is purchased.

Unless otherwise stated in a specific plan:

Cancelling a subscription does not automatically trigger a refund.

Refund eligibility is governed by the Friendfinity Return and Refund Policy, which provides that:

If some minutes have been used, refunds may be issued only for unused minutes.
If no minutes have been used during the billing cycle, the subscription fee is non-refundable due to reserved service availability.

If you have questions regarding your subscription or billing, please contact:

Friendfinity
Email: thomas@friendfinity.com